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Web Directory Script General discussion of current functionality of Subrion CMS web directory package. Share your ideas here!

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Old 04-27-2010   #1 (permalink)
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Default No product or reply since 2 days ago after purchase

I haven't received your product after 2 days payment.
I have sent an email to you but no reply as well.
Your order email states that I will get my product max 24 hours. Please reply because I'm very worried.
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Old 04-27-2010   #2 (permalink)
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Sergey Hmelevsky will become famous soon enough
Default Re: No product or reply since 2 days ago after purchase

Hi Jerry,
sorry for delay, we haven't received your email. We have approved your license and now you can assign your domain to license and download the script. Don't hesitate to contact us if you will have any problems with the script, our email is tech AT subrion.com.
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Old 04-28-2010   #3 (permalink)
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Default Re: No product or reply since 2 days ago after purchase

Hi Sergey, thanks for your quick reply.
Downloading now
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Old 04-28-2010   #4 (permalink)
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Default Re: No product or reply since 2 days ago after purchase

I have a problem with the installation.
I see blank screens in the admin(site.com/admin) and all other sub pages. Only the frontpage is working.

is it smarty error? Please help. Thanks.
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Old 04-28-2010   #5 (permalink)
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Default Re: No product or reply since 2 days ago after purchase

admin panel doesn't use Smarty. Could submit a ticket with FTP credentials in the helpdesk, so I'll be able to investigate the problem?
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Old 04-28-2010   #6 (permalink)
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Default Re: No product or reply since 2 days ago after purchase

Submitted helpdesk ticket. Thanks for your response Sergey!
Nice support.
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Old 04-28-2010   #7 (permalink)
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Default Re: No product or reply since 2 days ago after purchase

always at your service, Jerry
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